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Account creation, onboarding, and first steps.
Data protection, access control, and compliance.
Frequently asked questions
Is there a file size limit?
Yes. Individual uploads are limited to 200 MB per file by default. Contact support to increase limits for enterprise plans.
Which file formats do you support?
All PDF tools support standard PDF 1.4+ files. Converters accept .docx for Word→PDF, with more formats coming soon.
How is my data secured?
Files are encrypted in transit (TLS) and at rest. Access is restricted to your account, and files can be deleted at any time.
Do you offer refunds?
We provide prorated refunds in accordance with our billing policy. See Billing & Plans for details.
Still need help?
Reach out to our support team and we’ll get back within 1–2 business days.